Increase your brand loyalty.
With our innovative Customer Service training you will be able to dominate over your competitors in providing the best customer service.
Program objective: Develop key competency for customer service. Develop customer service skills by solving up to 27 real-life situations. Develop business acuity. Develop empathy, initiative and proactive skills. Develop conflict management skills. Understand the importance of ratings and customer reviews on social media.
Group size: per attendee