CHRISTMAS – Assertiveness
Just hours before Christmas Eve dinner with his family, an unusual surprise leaves Jose Gabriel without his Christmas turkey. In a race against time, Jose Gabriel sets off on a wild adventure through Mexico City, having run-ins with all sorts of different characters, to try to get his hands on the prized dish. The fate of Christmas Eve will rest on his ability to face conflicts, communicate assertively, and tell people “no” with conviction.
- Identify and understand the three behavior types when dealing with conflict (passive, aggressive, or assertive).
- Learn to deal with conflict in an assertive way.
- Discover the four-step method for crafting an assertive message.
- Learn how to say “no” assertively and stick to it.
Total duration: 1 hour (participant chooses whether to work continuously or in stages)